Shipping Policy

Processing Time

Orders are typically processed and fulfilled within 1–4 business days.

Estimated Delivery Times

United States: 1–7 business days after fulfillment

Canada, United Kingdom, Australia, New Zealand, Brazil, and Europe: up to 15 business days after fulfillment

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Free Shipping

We offer free shipping on all orders over $100.

Customs & Duties

Customers will not be charged additional customs duties or import fees at checkout.

Lost Packages

If your package appears lost in transit, please contact support@lonereps.com. We will work with the shipping carrier to investigate and determine the appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We cannot guarantee replacements or refunds for orders delivered to incorrectly entered addresses.